#PLANTRONICS HUB UPDATE FAILS ZIP FILE#
#PLANTRONICS HUB UPDATE FAILS DRIVERS#
#PLANTRONICS HUB UPDATE FAILS DRIVER#
#PLANTRONICS HUB UPDATE FAILS PATCH#

Till you hear it say mute on or mute off then try call again when you have comfirmed that mute is off. If we get lucky and the Services approach works out, we could probably write a quick batch file to allow for a quick double-click automation of the disable/enable process as a temporary workaround.First thing you do is make call then check to see if the mute is on! Push voice/mute button found on underside of mic boom. Please let me know how things work with the above. Right-click the Windows Audio Service once again, and click Start (this should trigger an automatic restart the Audio Endpoint Builder Service as well) Confirm that both Services now show “Stopped” under the Status column After stopping the above Service, do the same with the Windows Audio Endpoint Builder (AudioEndpointBuilder) Find the Windows Audio Service (Audiosrv), right-click, and chose Stop Click the Description header to sort by name Open up Task Manager, click More Details, and go to the Services tab. Let’s test the following when things are in a broken state: If that doesn’t seem to help, I’m curious if stopping and restarting the Windows Audio Services might work.Let’s then retest and see if things behave any differently.

Please reboot after uninstall, even if not prompted. Please go to Programs and uninstall the “Fresco Logic USB3.0 Host Controller” entry. These may conflict with the built-in USB 3.0 stack in Windows 10, so let’s get rid of them.

#PLANTRONICS HUB UPDATE FAILS DRIVERS#

I’m seeing drivers installed for a Fresco Logic USB controller that doesn’t appear to be present in the system anymore.

#PLANTRONICS HUB UPDATE FAILS ZIP FILE#

ZIP file to and we’ll have a look to see if we can come up with any other suggestions.

#PLANTRONICS HUB UPDATE FAILS DRIVER#

(One of several threads covering similar behavior:Īlso, can you collect a set of system logs at your convenience and send them over? Curious to see the driver versions loaded for the various hardware.

#PLANTRONICS HUB UPDATE FAILS PATCH#

If the settings changes/defaults don’t help, it’s looking like this may need to be resolved with a patch from Microsoft. Some users have had luck with the following changes to their audio settings, though it sounds like you’ve already tried these steps: Though nothing that matches exactly what you’re seeing, plenty of similarities with “failure to play test tone” and having to either reboot or unplug/replug the device. I’ve had a few reports of odd audio behavior on Win 10 systems. This is a possible workaround, but we primarily use USB headsets. We have numerous instances of these, so if I can get this working, I will recommend the UD-3900 to other D5000 users.Īddition: I forgot to mention - this problem doesn’t happen when using the headphone and mic jacks unplug/plug the dock and all works well. I purchased the UD-3900 to replace the Dell D5000 Wireless dock, which deosn’t work with Windows 10. I checked for a new driver, but Windows says I have the latest driver installed. I tried to reproduce this by unplugging/plugging the headset directly into the laptop and it never fails to work, so whatever problem is happening is a result of using the dock. I can reproduce this by unplugging and plugging the dock, after 1-3 times of doing that, the headset will fail. The only way to get it working again is to reboot. If I plug the headset directly into the computer after it fails to work via the dock, it still fails to work, which tells me the laptop has gotten into a bad state. The headset will show as connected in the Sound dialog, Playback tab, but when I right-click and select Test, an error dialog is posted that says “Failed to play test tone.” I have tried to restore operation by changing the default device, disable/enable of the headset, unlug/plug the dock, unplug/plug the headset, all with no success. to go to a meeting) and later reconnect, my USB headset (Jabra UC Voice 750a MS) will sometimes fail to output audio (about half the time). When I disconnect my laptop (Dell 6430u, Windows 10 64-bit) from the UD-3900 (e.g.

Plantronics hub update fails